Also check the General Options under messages on the devices to see how long they're configured to store mail for.
Michael Wesson | Systems Engineer News Limited | National IT – Service Operations News House | 2 Holt Street | Surry Hills NSW 2010 Australia T: +61 2 9288 3422 | M: +61 434 364 055 E: [email protected] | F: +61 2 9288 3013 From: [email protected] [mailto:[email protected]] Sent: Thursday, March 10, 2011 08:07 AM To: [email protected] <[email protected]>; [email protected] <[email protected]> Subject: [Bes-admins] BES/Device issue Any insight with this is greatly appreciated, here is our config; ex2k7 bes 5.0 sp2 high availability (3 servers) At present we are experiencing this issue, some not all users devices are auto purging mail without any user intervention. Anything you all have is greatly appreciated. Thanks, *********************************************************************************************** This message and its attachments may contain legally privileged or confidential information. It is intended solely for the named addressee. If you are not the addressee indicated in this message or responsible for delivery of the message to the addressee, you may not copy or deliver this message or its attachments to anyone. Rather, you should permanently delete this message and its attachments and kindly notify the sender by reply e-mail. Any content of this message and its attachments which does not relate to the official business of the sending company must be taken not to have been sent or endorsed by that company or any of its related entities. No warranty is made that the e-mail or attachments are free from computer virus or other defect. ***********************************************************************************************
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