i am hearing 10-15 users all on same bes
 
thanks again
 
> From: [email protected]
> To: [email protected]; [email protected]
> Date: Wed, 9 Mar 2011 14:13:28 -0700
> Subject: Re: [Bes-admins] BES/Device issue
> 
> Have you tried resending the service books? Is this behavior reflected on
> all handsets your BES manages?
> 
> Paul-
> 
> 
> 
> 
> Paul Mountcastle | IT Administrator
> Radio Design Labs | 659 6th Street, Prescott, AZ 86301 | United States of
> America
> t (928) 778-9678 X103 | f (928) 778-6199
> www.rdlnet.com
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Decker, Winfield R.
> CTR NNMC
> Sent: Wednesday, March 09, 2011 2:09 PM
> To: [email protected]; [email protected]
> Subject: Re: [Bes-admins] BES/Device issue
> 
> Check the free memory on the devices. If its low it will delete memory.
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of [email protected]
> Sent: Wednesday, March 09, 2011 4:08 PM
> To: [email protected]; [email protected]
> Subject: [Bes-admins] BES/Device issue
> 
> Any insight with this is greatly appreciated, here is our config;
> 
> ex2k7
> bes 5.0 sp2 high availability (3 servers)
> 
> At present we are experiencing this issue, some not all users devices are
> auto purging mail without any user intervention. Anything you all have is
> greatly appreciated.
> 
> Thanks,
> 
> 
> 
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