What protocols/ports have you opened to allow traffic to/from the BES and BAS?
Paul Mountcastle | IT Administrator Radio Design Labs | 659 6th Street, Prescott, AZ 86301 | United States of America t (928) 778-9678 X103 | f (928) 778-3506 www.rdlnet.com This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you. The sender's email address is for the sole use of transmitting this message. The use or disclosure of this address for the distribution of promotional materials or any other material not directly related to this message is strictly prohibited. Message ID: D7a1L8wOu8pLUsL2s From: [email protected] [mailto:[email protected]] On Behalf Of Wes Harper Sent: Tuesday, June 21, 2011 1:05 PM To: '[email protected]' Subject: [Bes-admins] Local outage - help appreciated We migrated to a new firewall yesterday evening around 10:00pm, and we are just now getting everything squared away. About the only piece left to fix is BES connectivity. It's been a marathon, so I could use some help to make sure I'm thinking straight. I've rebooted our BES and BAS (we're running BES version 5.0.2 MR2). If I go into the Blackberry Server Configuration, I have a good connection to our SQL server and the Test Network Connection button on the Blackberry Router tab shows the connection to be successful. If I go into the BAS and try to send an email to a phone, it fails, but I can send a text message it works. Since the BES, BAS and all Exchange servers are on the same network, I'm not sure what "broke". But at the moment, where to look next escapes me. Wes Harper Network Administrator Network Services Dept. Pioneer Telephone Cooperative, Inc. [email protected] *************************** This email message and any files transmitted with it are intended solely for the use of the individual or entity for whom it is addressed. It may contain confidential and privileged information. If you are not the intended recipient, please contact the sender and destroy all paper and electronic copies of this message and its contents. Any unauthorized review, use, disclosure or distribution of this email or any file attachments is strictly prohibited.
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