malaugh;415476 Wrote: > Stop developing new features, and get the stuff you have working > properly. >
I strongly agree with the other posters that some extended effort should be put into getting all systems more robust, reliable and polished. If it means reallocating developers and spending a few release cycles without new features then so be it. > > Get someone to develop some really good test cases that fully exercise > the features. This is really important for you future. I follow some of the Norweigan and Danish audio-forums more or less closely. And there are frequent posts dealing with Squeezebox, primarily Duet, problems. I know people don't post success-stories that often. And I do not have any kind of quantitative measures on the nature of these posts, so while I am convinced that the following is true, it is admittedly speculative. I thing that the relatively large number of negative posts significantly contributes to creating a negative image of the products. I'd say that on the forums that I follow (which are the main forums in DK/NO), it is (still) accepted as true, that e.g. Sonos (but also other streamers) just works, and Squeezebox is for the nerds and hackers who are willing to spend time fixing things. I know this is not news, and that SD has been able to maintain its market position up to now. But I think the marked is very different today and things must improve in order to keep up. I am a huge fan of the Squeeze* products and often post if I see wrong (negative) information and try to help out as best I can. But in far too many cases the problems seems recurring and/or caused by seemingly "well-known" bugs. A class of problems are controller connectivity issues. I always leave my server on and never experience issues. But many do not and also report lots of problems. My server or network occasionally crashes, and most of the time everything comes up fine again. But sometimes I experience strange reconnectivity-issues. The behaviour in such cases appears rather random and appears not very well handled by SC/Squeeze. To me this is one of several examples that indicate that the problems people are having are very real. I guess the main point is that unexpected/weird/wrong things happen all the time, and SC must handle such scenarios (better). User initiated debugging/adjustements, even small and trivial ones, etc. may alleviate the problems, but that's just good enough for most. People expect and want it to work as reliably as other devices that they percieve as having the same complexity. E.g. if their PS3 can connect flawlessly, the Squeeze* should. Or if streaming to device X on the LAN works flawlessly, so should the Squeeze*. And so on. Anyway, you might or might not have better data on this than I do. These where just some thoughts. -- bhaagensen ------------------------------------------------------------------------ bhaagensen's Profile: http://forums.slimdevices.com/member.php?userid=7418 View this thread: http://forums.slimdevices.com/showthread.php?t=62405 _______________________________________________ beta mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/beta
