On Mon, 10 Nov 2003, Henry Baragar wrote: >At the conceptual level, your structure works well. However, most first >time binc users do not have a clear conceptual understanding of binc and >its operational beahaviour (other than it is an IMAP server). That is, >The procedures that work best for first time users are those that are very >mechanical and have the users looking for specific information in >(...)
I agree on what you are stating here, both for beginners and experienced users. What I personally prefer when I'm troubleshooting is to have a wizard-like behavior that narrows down my problem, giving me little tests to perform along the way. If we can make the Wiki become such a wizard for troubleshooting, then I believe 80% of the problems can be solved offlist, which means there will be more happy Binc users. :-) ><SIDE NOTE> >I would like to see severity level tags added to the error messages, where >the severity indicates the capability of a client to communicate with the >server. For example, an "error" level would indicate that the client >(...) Ooooh yes I want that too. :-) I've been thinking about a way to make it look good too, but we can discuss that on binc-dev. >Yes, that is the problem... the FAQ has more information!-) When I have a >problem, I WANT IT FIXED RIGHT NOW, particularly if I have a thousand >users screaming at me (which fortunately, I personally don't). I want go >to www.bincimap.org and click on a clearly labelled and easily found link >near the top of the page that takes me directly to the problem resolution >procedures. I already know what binc is, why you started writing, its >advantages, etc., etc., etc (ref: Yes, I totally agree with you. I can make the link clearer on the front page, but then we also have to start getting the Wiki up to shape. Whenever I from now on update the FAQ, I will also update the Wiki to ensure that the information is at the right place. Is there a way to dump/crawl/spider the entire Wiki, including a "snap shot" in a distribution? (AndyG?) Andy :-) -- Andreas Aardal Hanssen | http://www.andreas.hanssen.name/gpg Author of Binc IMAP | "It is better not to do something http://www.bincimap.org/ | than to do it poorly."
