I have never had any problem like that at all.  Most of the time the tech
support thinks it is fascinating on how a screen reader works.
I would most certainly write to Dell and complain about your experience with
their tech support.
 


Denny Huff
Gateway FT Blind. LLC.
(636) 262-1383
 
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Join the Office 2007 and screen readers help group by sending an email
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The Gateway To Independence

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Melvin Reynolds
Sent: Wednesday, February 06, 2008 4:48 PM
To: [email protected]
Subject: Re: [Blind-Computing] Opinions on Dell computers

I can tell you that I have had trouble with tech support from Dell.  I have
called several times and have been told once that because I have non-Dell
approved adaptive software on my computer that there is nothing they can do.
One other time I was asked to turn down the music in the background and when
I told the guy that it was my screen reader that I use because I am blind he
hung up on me.  HTH.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kathy Pingstock
Sent: Wednesday, February 06, 2008 6:31 AM
To: [email protected]
Subject: [Blind-Computing] Opinions on Dell computers


I am wanting to purchase a new laptop, does anyone have opinions about the
Dell? Is their pros and cons? Any help would be appreciated.

Kathy


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