Interesting, I've been having a similar problem with Outlook and my Verizon
e-mail.  No matter what I do, it frequently asks me for my username and
password.  And even when I enter that info in and tell it to check the box
to remember password, it comes back.  Sometimes I am not able to navigate
the dialog box to enter in what it needs.

I have found that if I exit Outlook, and then launch it again, the problem
goes away.  Other times I have to shut down the computer and reboot.

Does anyone have any idea what is going on?

HTH,
Annette


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of rosemarie
chavarria
Sent: Tuesday, June 16, 2009 12:35 PM
To: blind-computing
Subject: [Blind-Computing] can't log in to my verizon account using
outlookexpress

Hi, everyone

I'm having problems bigtime with outlook express. Lately it keeps asking me
to log in with my username and password. Today I can't even retrieve my
emails. I've done everything from deleting old emails to checking settings
and nothing has helped. I was going to use that address for private emails
but now because of this problem, I've had to switch everything to my gmail
account. Verizon sends me my bills at the knitqueen2007 address but now I
can't even get into the inbox. I didn't call tech support because when you
call them, you talk to someone you can barely understand.

Any help with this problem would be very much appreciated.

Many thanks in advance.

Rosemarie

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