You might try this...
1. Press Alt T, A
2. if your email is the only one listed, tab to the properties button and
enter
3. if you have more than one email address listed, then up/down arrow to the
one that is your primary one and tab to properties and enter
4. control-tab to the server page
5. tab down to settings...and enter
6. you have 2 choices here which I have copied and pasted it to show you
what they say..
I have mine on #1.
Outgoing Mail Server
Logon Information
*Use same settings as my incoming mail server
Log on using
Account name:
Password:
Remember password
Log on using Secure Password Authentication
OK Cancel
7. once you made your choice tab to the ok button and spacebar it
8. tab again to the ok button and spacebar it
9. your back on the properties first page tab to a close button and enter
you might have to close OE and reboot to see if these changes help in this
situation.
----- Original Message -----
From: "Annette Carr" <[email protected]>
To: <[email protected]>
Sent: Tuesday, June 16, 2009 5:01 PM
Subject: Re: [Blind-Computing] can't log in to my verizon account using
outlookexpress
Interesting, I've been having a similar problem with Outlook and my
Verizon
e-mail. No matter what I do, it frequently asks me for my username and
password. And even when I enter that info in and tell it to check the box
to remember password, it comes back. Sometimes I am not able to navigate
the dialog box to enter in what it needs.
I have found that if I exit Outlook, and then launch it again, the problem
goes away. Other times I have to shut down the computer and reboot.
Does anyone have any idea what is going on?
HTH,
Annette
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of rosemarie
chavarria
Sent: Tuesday, June 16, 2009 12:35 PM
To: blind-computing
Subject: [Blind-Computing] can't log in to my verizon account using
outlookexpress
Hi, everyone
I'm having problems bigtime with outlook express. Lately it keeps asking
me
to log in with my username and password. Today I can't even retrieve my
emails. I've done everything from deleting old emails to checking settings
and nothing has helped. I was going to use that address for private emails
but now because of this problem, I've had to switch everything to my gmail
account. Verizon sends me my bills at the knitqueen2007 address but now I
can't even get into the inbox. I didn't call tech support because when you
call them, you talk to someone you can barely understand.
Any help with this problem would be very much appreciated.
Many thanks in advance.
Rosemarie
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