Maybe for experienced Amazon shoppers like you and me, Amazon is a piece of
cake to navigate. But many other blind customers have complained about how
cluttered and confusing their web site can be. I recommended Newegg.com
because they seem to be willing to accomodate blind customers and they offer
cheaper prices and a larger selection than Amazon.com, especially on
computer products.
Gerald
----- Original Message -----
From: "Bruce Toews" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 14, 2009 3:26 PM
Subject: Re: [Blind-Computing] Strangest question of the day, but I'll take
a chance and ask it anyway.
I'm not sure where you get the notion that Amazon.com is difficult to
navigate. I find it very easy and straightforward to purchase from their
site and do it all the time.
Bruce
On Tue, 14 Jul 2009 15:23:11 -0400, "Gerald Levy"
<[email protected]> said:
This is a perfectly legitimate question given how difficult it is for
blind
customers to navigate Amazon.com's web site. Their customer service
number
is: 800-201-7575. But I don't know if they will provide specific product
information over the phone. If you're looking to buy a new PC, you might
be
better off ordering it from Newegg.com. They usually have better prices
than Amazon, and invite inquiries from visually-impaired customers on
their
toll-free support line: 800-390-1119. Also, Newegg's web site is much
easier to navigate than Amazon's, and they specialize in computers and
electronics. I have purchased an external hard drive and flash drive
from
them, and have been very satisfied with their service. So before you
order
from Amazon, check out Newegg:
http://www.newegg.com/Index.aspx?name=Home
Gerald
----- Original Message -----
From: "Albert Cutolo" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 14, 2009 2:44 PM
Subject: [Blind-Computing] Strangest question of the day,but I'll take a
chance and ask it anyway.
> Good afternoon to everyone on both lists here. As some of you know
> from
> my posts too the two lists here, I am interested in purchasing either
> an
> Acer netbook, or a Asus one. From those of you that have had the
> experience of ordering any of these from or through amazon's customer
> service representative, is there a specialized department within that
> one, that deals with customers with disabilities who will be able too
> answer specific questions that customers like myself would need to have
> answered concerning specs, such as how many gigs, how much rom or
> ram
> well you know what I mean. If so, Could someone on either of these
> lists, please email there direct customer service representative phone
> number with area code please? thanks in advance,
>
> Al
>
>
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> http://www.jaws-users.com/help/
>
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