This is what happens. You'll be on line or something. And the audio just totally stops. Your computer crashes. When you try to restart it re-starts and it works well for a sighted person. But there is n0o Audio. Yesterday my oldest daughter spent about 3 hours on the phone with them. I am the one that figured out an easier resolution. They said run a System Recovery. I ran a completed System Restore. After that it asked me to insert the Recovery disks for the Audio files. And this is after my daughter went on line with their technicians and got those drivers. Those don't work correctly with it. You need the ones from the disk. When you are re-installing them from the disks, a pop up comes up telling you about an incompatibility and if you continue this will re-occur in the future. I still continued anyway. It made my computer work again. So I called the manufacturer and told them about it. They said they were aware of it and there was nothing you or they can do about it. So this morning the same thing happened all over again. If I want it to work correctly I have to Do the same thing all over again. It requires sighted assistance and I am not trying to do this over and over every other day. It is hard enough for some of us blind people to get sighted assistance. So I am returning it to Best Buy in a little while. I am getting a Toshiba with the same specs for $349.99. They also offer the option to upgrade to 2GB of RAM. HP could not offer me that option. This is why I am going with Toshiba. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Albert Cutolo Sent: Saturday, August 01, 2009 2:29 PM To: [email protected] Subject: Re: [Blind-Computing] Important Asus Netbook Users
Hello Rogelio. SinceI just received my asus netbook on Wednesday, could you tell us what the problem with the audio is and what happens with it when you either play something? and; why didn't they test this out before they released the product outto the public. Is the other computer that you are going to purchase, have the same keyboard configuration as the asus had? Thanks for informing us of this situation. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
