A friend of mine wants me to ask you guys a question for her.  She is sighted 
and does not use a
screen reader.  She is no longer able to open attachments from her email while 
using her laptop.
She says that all of her attachments are coming labeled as "CID".  When she 
tries to click on the
"CID" to open the attachment, she gets a Microsoft error message that says that 
Microsoft does not
recognize this program.  She is then prompted to click on something called 
"MIME" and is presented
with hundreds of things to choose from.  She doesn't know which one to choose 
and is afraid to just
click on something without knowing exactly which one she needs to click on.  
Does this make any
sense to any of you?  If so, could you please let me know what I need to tell 
her?

Thanks,
Donnie



~~~~~
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Donnie Parrett
1956 Asa Flat Road
Annville, Kentucky  40402
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