Generally, a CID attachment is actually meant to show up as a form of
embedded image or something like that, within a rich text format/HTML mail,
but not sure what's causing them to show up there in the attachments list.
If you send her a plain text email, but with a real attachment like a text
file or something, can she then open that attachment?
Stay well
Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'
----- Original Message -----
From: "Donnie Parrett" <[email protected]>
To: "Blind-Computing" <[email protected]>
Sent: Friday, October 23, 2009 3:19 AM
Subject: [Blind-Computing] Having Trouble Opening Attachments On Laptop
A friend of mine wants me to ask you guys a question for her. She is
sighted and does not use a
screen reader. She is no longer able to open attachments from her email
while using her laptop.
She says that all of her attachments are coming labeled as "CID". When
she tries to click on the
"CID" to open the attachment, she gets a Microsoft error message that says
that Microsoft does not
recognize this program. She is then prompted to click on something called
"MIME" and is presented
with hundreds of things to choose from. She doesn't know which one to
choose and is afraid to just
click on something without knowing exactly which one she needs to click
on. Does this make any
sense to any of you? If so, could you please let me know what I need to
tell her?
Thanks,
Donnie
~~~~~
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