Well, really not sure what's causing this issue, but almost sounds like
mails are being corrupted/de/re-encoded or something.
What mail client is she using, and on what operating system?
Just asking since if it's something she could try reinstalling it might be
worth a try, as long as it doesn't lose any data.
Sorry can't be of more help.
Stay well
Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'
----- Original Message -----
From: "Donnie Parrett" <[email protected]>
To: <[email protected]>
Sent: Saturday, October 24, 2009 1:31 AM
Subject: Re: [Blind-Computing] Having Trouble Opening Attachments On Laptop
No. She is unable to open anything.
~~~~~
Please join us on Skype Monday thru Friday at 8:00 EST for our Morning
Skype Prayer Time.
Also, follow my tweets on Twitter @ http://twitter.com/Donnie1261
Contact Me At:
Donnie Parrett
1956 Asa Flat Road
Annville, Kentucky 40402
Home Phone: 606-364-3321
Church Phone: 606-364-PRAY
Skype Name: Donnie1261
Email: [email protected]
-----Original Message-----
From: [email protected]
[mailto:[email protected]]on Behalf Of Jacob Kruger
Sent: Friday, October 23, 2009 5:06 PM
To: [email protected]
Subject: Re: [Blind-Computing] Having Trouble Opening Attachments On
Laptop
Generally, a CID attachment is actually meant to show up as a form of
embedded image or something like that, within a rich text format/HTML
mail,
but not sure what's causing them to show up there in the attachments list.
If you send her a plain text email, but with a real attachment like a text
file or something, can she then open that attachment?
Stay well
Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'
----- Original Message -----
From: "Donnie Parrett" <[email protected]>
To: "Blind-Computing" <[email protected]>
Sent: Friday, October 23, 2009 3:19 AM
Subject: [Blind-Computing] Having Trouble Opening Attachments On Laptop
A friend of mine wants me to ask you guys a question for her. She is
sighted and does not use a
screen reader. She is no longer able to open attachments from her email
while using her laptop.
She says that all of her attachments are coming labeled as "CID". When
she tries to click on the
"CID" to open the attachment, she gets a Microsoft error message that
says
that Microsoft does not
recognize this program. She is then prompted to click on something
called
"MIME" and is presented
with hundreds of things to choose from. She doesn't know which one to
choose and is afraid to just
click on something without knowing exactly which one she needs to click
on. Does this make any
sense to any of you? If so, could you please let me know what I need to
tell her?
Thanks,
Donnie
~~~~~
Please join us on Skype Monday thru Friday at 8:00 EST for our Morning
Skype Prayer Time.
Also, follow my tweets on Twitter @ http://twitter.com/Donnie1261
Contact Me At:
Donnie Parrett
1956 Asa Flat Road
Annville, Kentucky 40402
Home Phone: 606-364-3321
Church Phone: 606-364-PRAY
Skype Name: Donnie1261
Email: [email protected]
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
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signature database 4537 (20091023) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus
signature database 4537
(20091023) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
__________ Information from ESET NOD32 Antivirus, version of virus
signature database 4537 (20091023) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4537 (20091023) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
