Not too sure, since just checked on my machine - hit alt + enter on my computer, ctrl + tab to hardware page, and hit space bar on device manager button, then tabbed over to second list of devices, hit the letter U and under universal serial bus controllers it has a list of around 10 different devices, but if I right click on one of them, and hit enter on properties, and then use the jaws cursor to read the upcoming dialogue, it will tell me something like:
this device is working properly

Think that while there are around 10 items showing under universal serial bus controllers, they mostly all respect different aspects of the same units as such.

Stay well

Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'

----- Original Message ----- From: "Ginger Roe" <[email protected]>
To: <[email protected]>
Sent: Friday, February 26, 2010 5:03 PM
Subject: Re: [Blind-Computing] Help with external hard drive


Hi, I am using a laptop. The bad thing is it's a Gateway and they went out
of business
The weird thing is I downloaded a file on to a device and when it finished
downloading it told me do I want to copy the drive I was using, it makes no
sense.
Is this what I am looking for:  and is there any thing I can do?

graphic 369  Storage controllers
graphic 60  System devices graphic 823 graphic 276  Universal Serial Bus
controllers
graphic 276  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller -
27C8
graphic 276  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller -
27C9
graphic 276  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller -
27CA
graphic 276  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller -
27CB
graphic 276  Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller -
27CC graphic 2 graphic 276  USB Root Hub
graphic 276  USB Root Hub
graphic 276  USB Root Hub
graphic 276  USB Root Hub graphic 932  .

Thank you,
Ginger Roe

-----Original Message-----
From: Jacob Kruger [mailto:[email protected]]
Sent: Friday, February 26, 2010 6:11 AM
To: [email protected]
Subject: Re: [Blind-Computing] Help with external hard drive

Is this a laptop, or a desktop PC?

If desktop, then where are the USB ports located?

You can get USB port cards for desktops, and most likely have USB ports
replaced on some laptops, but really depends on hardware etc., and you will
most likely need to find a local technician type person to look into it,
confirm, and try sort it out for you.

This is all if some of the ports still work fine, since if all of them are
doing it, it might be an operating system issue.

HTH

Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'

----- Original Message ----- From: "Ginger Roe" <[email protected]>
To: <[email protected]>
Sent: Friday, February 26, 2010 1:44 PM
Subject: Re: [Blind-Computing] Help with external hard drive


Thank you all for your help!
I checked out all of the below and I believe I have one or more damaged
USB
ports, this is totally out of my leap, no clue how to fix that
I have 4 USB ports, are they repairable and should I bother calling my
computer manufacture for help?


Thank you,
Ginger Roe
-----Original Message-----
From: Jacob Kruger [mailto:[email protected]]
Sent: Thursday, February 25, 2010 6:49 PM
To: [email protected]
Subject: Re: [Blind-Computing] Help with external hard drive

It could be various things, but if it literally happens with every single
file on the drive, it could be something like the USB port it's plugged
into, the cable that has an issue, the hard drive housing, or even just
the
actual physical drive itsself.

Like Aiden said, firstly, try unplugging it, and maybe connect it to
another

port to see if that makes a difference, and check whatever connections you
can find to make sure they're properly connected.

If that doesn't make a difference you could either try checking the disk
for

errors, but that might not really be of any use/work if the problem is
either a physical/hardware problem, and the other way to check that one
would be to try connecting your drive to another computer and seeing if it
does the same.

Either way, to check drive for errors - and not sure how different this is
in some versions of windows - but in windows explorer, in my computer,
when
focused on drive, but not browsing it as such, hit keystroke of alt +
enter
to bring up the properties dialogue, ctrl + tab to the tools page, and hit
space bar on check for errors, and maybe you'll find something there that
helps.

Stay well

Jacob Kruger
Blind Biker
Skype: BlindZA
'...fate had broken his body, but not his spirit...'

----- Original Message ----- From: "Ginger Roe" <[email protected]>
To: <[email protected]>
Sent: Thursday, February 25, 2010 11:14 PM
Subject: [Blind-Computing] Help with external hard drive


Hello, I have a problem with my external hard drive, I have no problem
opening it and viewing the files.  When I go to open a file it tells me
file
cannot be found.
I did get a message the other day, that something like: one of the USB
devices is  damaged or something like that, I missed that message and
never
seen it again.
I have tried to open zip files on that drive and it tells me the zip file
is
damaged

So if any one can help I would appreciate it very much!

Ginger Roe


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