Hi, you can really do that? Ok, I will try that this weekend and let you all know. Thank you all for the help!
Have a great day.. Ginger Roe -----Original Message----- From: Donald Marang [mailto:[email protected]] Sent: Friday, February 26, 2010 12:26 PM To: [email protected] Subject: Re: [Blind-Computing] Help with external hard drive Looking back at your original message and your troubleshooting steps, I think there is a strong possibility that one of your USB device drivers got corrupted. Deleteing the USB devices or all of the USB devices, if necessary, from the Device Manager Control Panel might fix your problem. Windows will quickly find the "new" hardware and ask to reinstall the drivers again. If the keyboard is also USB, you might at least attempt to determine which device is handling the USB keyboard. I am not certain, but it might be hard to click the "Allow" button if the keyboard is not active. Don Marang -------------------------------------------------- From: "Jacob Kruger" <[email protected]> Sent: Friday, February 26, 2010 10:35 AM To: <[email protected]> Subject: Re: [Blind-Computing] Help with external hard drive > Not too sure, since just checked on my machine - hit alt + enter on my > computer, ctrl + tab to hardware page, and hit space bar on device manager > button, then tabbed over to second list of devices, hit the letter U and > under universal serial bus controllers it has a list of around 10 > different devices, but if I right click on one of them, and hit enter on > properties, and then use the jaws cursor to read the upcoming dialogue, it > will tell me something like: > this device is working properly > > Think that while there are around 10 items showing under universal serial > bus controllers, they mostly all respect different aspects of the same > units as such. > > Stay well > > Jacob Kruger > Blind Biker > Skype: BlindZA > '...fate had broken his body, but not his spirit...' > > ----- Original Message ----- > From: "Ginger Roe" <[email protected]> > To: <[email protected]> > Sent: Friday, February 26, 2010 5:03 PM > Subject: Re: [Blind-Computing] Help with external hard drive > > >> Hi, I am using a laptop. The bad thing is it's a Gateway and they went >> out >> of business >> The weird thing is I downloaded a file on to a device and when it >> finished >> downloading it told me do I want to copy the drive I was using, it makes >> no >> sense. >> Is this what I am looking for: and is there any thing I can do? >> >> graphic 369 Storage controllers >> graphic 60 System devices graphic 823 graphic 276 Universal Serial Bus >> controllers >> graphic 276 Intel(R) 82801G (ICH7 Family) USB Universal Host >> Controller - >> 27C8 >> graphic 276 Intel(R) 82801G (ICH7 Family) USB Universal Host >> Controller - >> 27C9 >> graphic 276 Intel(R) 82801G (ICH7 Family) USB Universal Host >> Controller - >> 27CA >> graphic 276 Intel(R) 82801G (ICH7 Family) USB Universal Host >> Controller - >> 27CB >> graphic 276 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host >> Controller - >> 27CC graphic 2 graphic 276 USB Root Hub >> graphic 276 USB Root Hub >> graphic 276 USB Root Hub >> graphic 276 USB Root Hub graphic 932 . >> >> Thank you, >> Ginger Roe >> >> -----Original Message----- >> From: Jacob Kruger [mailto:[email protected]] >> Sent: Friday, February 26, 2010 6:11 AM >> To: [email protected] >> Subject: Re: [Blind-Computing] Help with external hard drive >> >> Is this a laptop, or a desktop PC? >> >> If desktop, then where are the USB ports located? >> >> You can get USB port cards for desktops, and most likely have USB ports >> replaced on some laptops, but really depends on hardware etc., and you >> will >> most likely need to find a local technician type person to look into it, >> confirm, and try sort it out for you. >> >> This is all if some of the ports still work fine, since if all of them >> are >> doing it, it might be an operating system issue. >> >> HTH >> >> Jacob Kruger >> Blind Biker >> Skype: BlindZA >> '...fate had broken his body, but not his spirit...' >> >> ----- Original Message ----- >> From: "Ginger Roe" <[email protected]> >> To: <[email protected]> >> Sent: Friday, February 26, 2010 1:44 PM >> Subject: Re: [Blind-Computing] Help with external hard drive >> >> >>> Thank you all for your help! >>> I checked out all of the below and I believe I have one or more damaged >>> USB >>> ports, this is totally out of my leap, no clue how to fix that >>> I have 4 USB ports, are they repairable and should I bother calling my >>> computer manufacture for help? >>> >>> >>> Thank you, >>> Ginger Roe >>> -----Original Message----- >>> From: Jacob Kruger [mailto:[email protected]] >>> Sent: Thursday, February 25, 2010 6:49 PM >>> To: [email protected] >>> Subject: Re: [Blind-Computing] Help with external hard drive >>> >>> It could be various things, but if it literally happens with every >>> single >>> file on the drive, it could be something like the USB port it's plugged >>> into, the cable that has an issue, the hard drive housing, or even just >>> the >>> actual physical drive itsself. >>> >>> Like Aiden said, firstly, try unplugging it, and maybe connect it to >>> another >>> >>> port to see if that makes a difference, and check whatever connections >>> you >>> can find to make sure they're properly connected. >>> >>> If that doesn't make a difference you could either try checking the disk >>> for >>> >>> errors, but that might not really be of any use/work if the problem is >>> either a physical/hardware problem, and the other way to check that one >>> would be to try connecting your drive to another computer and seeing if >>> it >>> does the same. >>> >>> Either way, to check drive for errors - and not sure how different this >>> is >>> in some versions of windows - but in windows explorer, in my computer, >>> when >>> focused on drive, but not browsing it as such, hit keystroke of alt + >>> enter >>> to bring up the properties dialogue, ctrl + tab to the tools page, and >>> hit >>> space bar on check for errors, and maybe you'll find something there >>> that >>> helps. >>> >>> Stay well >>> >>> Jacob Kruger >>> Blind Biker >>> Skype: BlindZA >>> '...fate had broken his body, but not his spirit...' >>> >>> ----- Original Message ----- >>> From: "Ginger Roe" <[email protected]> >>> To: <[email protected]> >>> Sent: Thursday, February 25, 2010 11:14 PM >>> Subject: [Blind-Computing] Help with external hard drive >>> >>> >>>> Hello, I have a problem with my external hard drive, I have no problem >>>> opening it and viewing the files. When I go to open a file it tells me >>>> file >>>> cannot be found. >>>> I did get a message the other day, that something like: one of the USB >>>> devices is damaged or something like that, I missed that message and >>>> never >>>> seen it again. >>>> I have tried to open zip files on that drive and it tells me the zip >>>> file >>>> is >>>> damaged >>>> >>>> So if any one can help I would appreciate it very much! >>>> >>>> Ginger Roe >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>>> __________ Information from ESET NOD32 Antivirus, version of virus >>>> signature database 4896 (20100225) __________ >>>> >>>> The message was checked by ESET NOD32 Antivirus. >>>> >>>> http://www.eset.com >>>> >>>> >>>> >>> >>> >>> __________ Information from ESET NOD32 Antivirus, version of virus >>> signature >>> database 4896 (20100225) __________ >>> >>> The message was checked by ESET NOD32 Antivirus. >>> >>> http://www.eset.com >>> >>> >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> >>> __________ Information from ESET NOD32 Antivirus, version of virus >>> signature database 4897 (20100226) __________ >>> >>> The message was checked by ESET NOD32 Antivirus. >>> >>> http://www.eset.com >>> >>> >>> >> >> >> __________ Information from ESET NOD32 Antivirus, version of virus >> signature >> database 4897 (20100226) __________ >> >> The message was checked by ESET NOD32 Antivirus. >> >> http://www.eset.com >> >> >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> __________ Information from ESET NOD32 Antivirus, version of virus >> signature database 4898 (20100226) __________ >> >> The message was checked by ESET NOD32 Antivirus. >> >> http://www.eset.com >> >> >> > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 4898 (20100226) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
