I'll assume you got an electric water heater? If you got a new model, you don't want to do much repairing since that can void the warranty.
the first thing that would occur to me is to check both thermostats. It's a bit dangerous but you will need to make sure there is power to both of them. While they are open, you will also want to be sure both are within 10 degrees of each other. The other thing I've seen is while installing the unit, someone turns on the power before the tank is full. That will cook either element that isn't under water yet. And unfortunately, that is what it sounds like may have happened. It sounds like you have one element working and one that isn't. Go through the steps of checking everything you can. Hopefully you have a double pole, 220 volt breaker and not 2 110 volt breakers. But if you have individual breakers, make sure both are on. Then check for power at the thermostats, and the temps are within 10 degrees. If all of that checks out, I'm afraid that an element may have been cooked and it will need replacing. There is one other bit of hope. You may have gotten one of the smart models and it just isn't set correctly yet. Whirlpool makes these kinds, and you have to adjust the temp on the little panel on top. It may be set to vacation or something that doesn't require a lot of heat. And you do have to set the thermostats through the panel as well. This will take some sighted help though. ----- Original Message ----- From: Julio and Los pintores De La Cumbia To: blindhandyman@yahoogroups.com Sent: Saturday, March 13, 2010 2:01 AM Subject: [BlindHandyMan] need some serious help please read regarding my shower hello guys just got a new water heatter because I thoght that the one that I have was going bad when I get in the shower about 2 minutes later my water gos cold does anyone know why? Sent from My T-mobile Dash 3g. Julio Morones Keyboardist for Los Pintores De La Cumbia MySpace page for the band www.myspace.com/pintores Nickname Soda-pop Email Address jmoro...@ca.rr.com Skype jmorones03 Klango Sodapop Windows Live Messenger only jmorone...@hotmail.com Home Phone 323-451-3633 Mobile Phone You can text as well. 323-842-0104 Los Angeles CA [Non-text portions of this message have been removed] [Non-text portions of this message have been removed]