Hi Kathy, the purpose of the transplant programme is to reward our loyal
customers by giving them the ability to get all the benefits of the new
functionality at a third of the price of a new unit. If customers would
prefer to sell their units and buy an entirely new one, that is of course
their choice and we will be delighted to proceed on that basis. Whatever
works for them and gets an mPower in their hands at the lowest price is
just fine with us. And given the absolutely massive take-up of transplants,
people, by and large, seem to like it. Customer choice rules, but we've
made an effort to be fair to customers who have helped HumanWare to grow
through their support for us in the past. Yes, the classics will receive
software updates, but there are of course hardware limitations that mean
that some of the more exciting features simply can't run on the Classic.
You'll see this in KeySoft 7. The classic will do some cool new things, but
the mPower will do even cooler things and this gap must inevitably grow
over time.
Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com


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