Hi Jonathan: I understood Kathy's question to be "what happens to all the old 
units that lose their Braille display?

> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Mon, 5 Sep 2005 08:36:23 -0600
>Subject: Re: [Braillenote] What's The Purpose of Transplanting?

>Hi Kathy, the purpose of the transplant programme is to reward our loyal
>customers by giving them the ability to get all the benefits of the new
>functionality at a third of the price of a new unit.  If customers would
>prefer to sell their units and buy an entirely new one, that is of course
>their choice and we will be delighted to proceed on that basis.  Whatever
>works for them and gets an mPower in their hands at the lowest price is
>just fine with us.  And given the absolutely massive take-up of transplants,
>people, by and large, seem to like it.  Customer choice rules, but we've
>made an effort to be fair to customers who have helped HumanWare to grow
>through their support for us in the past.  Yes, the classics will receive
>software updates, but there are of course hardware limitations that mean
>that some of the more exciting features simply can't run on the Classic.
>You'll see this in KeySoft 7.  The classic will do some cool new things, but
>the mPower will do even cooler things and this gap must inevitably grow
>over time.
>Jonathan Mosen
>BrailleNote Product Marketing Manager
>HumanWare

>DDI: +1-925-566-9265
>http://www.humanware.com


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