Is that anything like just following orders? It certainly didn't answer any of
my questions. What is Microsoft having you do that is creating this difficulty
of your sending a tiny piece of paper to your blind customers which they need
to stick on the back of their units? And what kind of license is this? As I
read the instructions for licensing, there is the license for the pre-installed
software which this must not be because then it would be up to you folks to
paste the sticker on the unit when you do the installing. Then there is the
license for packaged software purchased separately in which case there is also
a certificate of authenticity (about 5 by 7 inch paper) on which the little
label is affixed. This makes it hard to lose. Now clearly you're not doing
either of these things. But whatever licensing system you're involved in with
Microsoft it is creating difficulties for your customers that you folks seem to
want to turn into the sale of another operating system rather than
help solve for your valued customers. How come? Are we talking about a $3
license fee for WINDOWS CE? if this is the case, and Humanware isn't keeping
track of the license connected with the serial number of the unit, seems kind
of small to not just eat the $3 for PR that has been lost in this issue
already. Perhaps this isn't software that qualifies for the $3 license. For PR
I'd still try to work it out to just replace the license code to the customer
rather than threatening with action by microsoft and other qualified third
party investigators auditing licenses etc. etc.. Why would Microsoft even
question the source of software on a system that only works with the software
from you folks. Clearly it came from you folks. And they do have a process for
the seller to replace license stickers at no charge to the customer in some
situations. I find it difficult to believe they wouldn't make this one of them.
Microsoft isn't the Gestapo. They're just folks.
