I couldn't have said it better, Cathy.
Very poorly handled from Humanware's side. And I don't think that microsoft
has the time nor inclination to go after every blind kid who doesn't have a
sticker on their braille note not to mention Ipak's, and every other ce
device out there.
At 8/8/2005, you wrote:
Is that anything like just following orders? It certainly didn't answer
any of my questions. What is Microsoft having you do that is creating this
difficulty of your sending a tiny piece of paper to your blind customers
which they need to stick on the back of their units? And what kind of
license is this? As I read the instructions for licensing, there is the
license for the pre-installed software which this must not be because then
it would be up to you folks to paste the sticker on the unit when you do
the installing. Then there is the license for packaged software purchased
separately in which case there is also a certificate of authenticity
(about 5 by 7 inch paper) on which the little label is affixed. This makes
it hard to lose. Now clearly you're not doing either of these things. But
whatever licensing system you're involved in with Microsoft it is creating
difficulties for your customers that you folks seem to want to turn into
the sale of another operating system rather than
help solve for your valued customers. How come? Are we talking about a $3
license fee for WINDOWS CE? if this is the case, and Humanware isn't
keeping track of the license connected with the serial number of the unit,
seems kind of small to not just eat the $3 for PR that has been lost in
this issue already. Perhaps this isn't software that qualifies for the $3
license. For PR I'd still try to work it out to just replace the license
code to the customer rather than threatening with action by microsoft and
other qualified third party investigators auditing licenses etc. etc.. Why
would Microsoft even question the source of software on a system that only
works with the software from you folks. Clearly it came from you folks.
And they do have a process for the seller to replace license stickers at
no charge to the customer in some situations. I find it difficult to
believe they wouldn't make this one of them. Microsoft isn't the Gestapo.
They're just folks.
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
