Cathy, Dean had to say what he said to tow the party line, legally speaking. I didn't have a problem placing my sticker on the back of my unit, but people are different with regard to feeling in their fingers and coordination. I could see how someone could easily lose that sticker even though I didn't lose mine. I see both sides of the argument and see how both sides are relevant, dean from a legal perspective and the others from a logistical one. It would be interesting to know how these stickers arrived from microsoft. I hope they didn't arrive with hundreds of tiny stickers in a cardboard box. Some could have fallen between the cracks. I assume they came in a large bag<grin>.
At least this won't be an issue for future purchasers of a bn or vn.

At 8/8/2005, you wrote:

Well, isn't that special! So if everyone is as good as Richard and receiving messages from the list at the time something is discussed, and if they never drop anything and if there is no clutter or disorder around them then the whole world will run smoothly and nothing will ever be lost. Fact is for some people, for sure for one person who is probably wishing nothing had been said at this point, there was a probnlem, and Deans threatening approach to push the customer to buy a new license, and humanware's lack of an attitude towards assisting the customer with a problem rather than simply selling something more just wasn't appropriate or in line with their supposed customer focus.

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