I have one question? Why is it always assumed that everyone has time to play phone tag with HumanWare? I certainly do not have that kind of time, the interruptions if I call from work are not appreciated by my employer/manager. Calling is not a quick fix, or at least in the past couple of years it has not been for me.
I say that and have to tell you that my only calls to HumanWare in the past three years have regarded obtaining service agreements and SMA, or setting up my transplant for one unit. I certainly can generally find answers to my other technical issues faster from the list or reading the manual. Still, I always find myself getting tied up in knots when I call and then have to wait hours to days for a return call. Rose Combs [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jane Jordan Sent: Monday, January 16, 2006 3:07 PM To: Braillenote List Subject: Re: [Braillenote] SMA Call Humanware if you are in the US at 1800-722-3393 extension 6 Give Karen or whoever answers your serial number. They can look it up and tell you. HTH, Jane On Jan 16, 2006, at 3:43 PM, Bundy, Keith wrote: > I have been off list for quite some time, so this may have been > previously discussed. How can one tell if she/he still has an > SMA? I would like to get this information for myself and some > clients prior to the release of KeySoft 7.0. Thanks. > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
