Hey, I don't blame you, Mary Ellen. <grin> I don't think zipping a
file takes that long though. I mean last time Pam and I had this
problem, Kylee (whose name I probably spelled wrong) zipped it up and
had it out to us in a matter of minutes. I think they just forgot
that some customers can't do .bin files, since most can.
Peggy
At 10:36 PM 1/8/2006, you wrote:
Peggy I think they simply wanted to get this patch up on the web
site as quickly as possible since I opened my big fat mouth about
it. Probably had I not said anything it would have given these folks
the chance to zip it up.
I am sorry for causing you this inconvenience.
Thanks!
Mary Ellen Earls
----- Original Message ----- From: "Peggy Kern" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, January 08, 2006 10:10 PM
Subject: [Braillenote] Upgrades and SMA's and no .zip files
Hi, all. Seeing this new build of Keysoft 6.2 put on the Humanware
website as a .bin file, with no alternative .zip file for those of
us who can'd download .bin files has me a little concerned. I
purchased a SMA a few weeks ago, choosing the download only option,
because it was more economical. So far, with the free builds to
version 6.2, it hasn't been a problem, because I can always ask
that the file be sent to me as a .zip file. But what will happen
when we start getting the regular upgrades? If Humanware is going
to continue to put them up as .bin files, I won't be able to
download what I've paid for. Will Humanware be putting up Keysoft
7.0 as a .zip file? Or will I have to give someone on the list my
serial number so they can download the .bin file for me and send it
to me? Or will I need to call the office and change my SMA to one
that comes on an SD card and pay the extra money, just because I
can't seem to download .bin files? I had hoped this was going to
be dealt with after the last patch, when Pam and I both had
problems downloading it and had to have it sent to us as .zip
files; but alas, this new build is just a .bin file. I'm just
feeling a bit disappointed at being unable to access the files I'm
entitled to, and seeing that nothing has changed in how they're put
on the website, despite lots of emails going back and forth about
this just a couple months ago.
Okay, I'll get off my soapbox and continue to brainstorm about ways
to get .bin files, especially once they need to be downloaded for
my specific serial number.
Peggy
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
