USB 2.0 should be fine, Richard.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Richard
Turner
Sent: 28 January 2006 23:16
To: Braillenote List
Subject: RE: [BrailleNote] PK Active Sync KS 7


Hi Paul,

I am assuming this machine is running USB 2.0.  It is a new, HP Media
Center Desktop purchased in November 2005.

Perhaps it shouldn't be USB 2.0?

Richard


on 02:45 PM 1/28/2006 Paul Holliman wrote:
>Richard,
>
>I have seen this scenario before actually, in which Active Stink
disconnects
>after a short period of time; I have in the past wondered if it's to do
with
>the version of USB on the desktop machine; i.e. does your desktop machine
>run USB 1.1 or 2? Other than that, I've not much more to offer you I'm
>afraid, and I wholeheartedly acknowledge Vicky to be the winner in this
>ludicrous game!! And I reckon that given that my job is in IT Deep Support,
>I really should have known better than to fiddle with something that I had
>got working correctly!!
>
>Cheers.
>
>Paul.
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] Behalf Of Richard
>Turner
>Sent: 28 January 2006 20:20
>To: Braillenote List
>Subject: RE: [BrailleNote] PK Active Sync KS 7
>
>
>Hi Paul,
>
>Well, the gremlins are alive and well and thriving in my computer.
>I did not get anywhere with a c3c4 reset.  I tried a c1c4 shut down
>and when I hit c1c4 to bring it back, active sync worked as intended.
>I got on the internet, checked e-mail and explored the PK from Active Sync.
>About 8 minutes later, the old problem returned.  I had left the PK
>plugged in while I began to write a simple thank you note.
>Then, the computer started alternating between the usb connect and
>disconnect sounds.  Then there was a message about the hardware
>device not working correctly and active sync came up with the check
>box to stop it from looking for devices, etc.
>
>I tried re-sets again, to no avail.
>
>This is more than a little annoying.
>
>I don't suppose anyone from Humanware has any idea what might be the
>problem?
>
>Richard
>
>on 11:10 AM 1/28/2006 Paul Holliman wrote:
> >Richard,
> >
> >While connected to the USB port, perform a c3-c4 reset; it should remove
> >that message. That can sometimes occur if you've had a totally different
>USB
> >device previously connected to the port and then you connect up the PK,
but
> >a reset should fix it.
> >
> >Paul.
> >
> >
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>
>
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