Greg and List,
It has been more than 3 weeks since we started talking about this issue on the List. Unless I'vemissed something, in that time, I believe Dean has been the only one to recognize the problem, but didn't have a solution. I know the CSUN Technology Conference has been over for a week. It is possible HW and Benetech are working together on the problem. (Sarah C., and others, are certain the problem isn't with Bookshare and so am I.) I'm wondering if someone from HW would at least let us know someone is trying to deal with the issue and what is happeing. I can't get any books from anywhere!
How about it Humanware staff?
KC

----- Original Message -----
From: "gregw1" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Fri, 31 Mar 2006 13:03:58 -0500
Subject: Re: the failing download issue, RE: [Braillenote]
Bookshare

Hello,
I have a bn classic running 7.0 and am experiencing the same
problem.
Greg
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Friday, March 31, 2006 9:36 AM
Subject: the failing download issue, RE: [Braillenote] Bookshare


Hi Nancy,

There was a lot of on-list discussion of this very issue a couple
weeks ago.
In short, there are quite a few of us experiencing the identical
problem,
the inability to download more than one, or possibly two, files
consecutively without the downloading aborting prematurely.
Also, and this
is extremely important to keep in mind, the problem is not with
BookShare,
but instead with Keysoft 7. Any site from which someone can
download files
exhibits the same behavior, failure to fully download and files
that appear
corrupted because they are incomplete. I first noticed the
problem when I
attempted to download games from the Interactive Fiction Archive.
Another
user has the same problem when she attempts to download podcasts
from
BlindCoolTech and other sources. We all have the BookShare
issue, at least
those of us who are members. The only temporary cure is, as you
pointed
out, a reset. However, having to reset each and every time one
wants to
download something gets pretty old pretty fast. As far as I
know, it is
only mPower users who are having this problem. (If I've got that
incorrect,
someone please set me straight.) Most of those who have reported
having
trouble have had their Braille displays transplanted into
mPowers, but there
is at least one VNQT mPower user with the same thing going on.
Both BT and
QT units are involved.

I hope this helps to shed some light on your problem, and rest
assured that
you are not alone and that HW knows about the issue.

Sarah


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Nancy
Ungar
Sent: Thursday, March 30, 2006 9:56 PM
To: Braille Note
Subject: [Braillenote] Bookshare


Hi.  I'm sure there's enough room on my 4 gig Cf card, but I
occasionally now get hung up with Bookshare since Ks7.  I have an
18-35ll Bt m-power transplant, and sometimes the book will
download to a certain point, and the file will disappear.
Sometimes when I know the file has downloaded completely, it'll
say "password, I'll put the password in, hit enter, and it'll say
invalid password.  Then I must erase the file, do a reset and
usually get the whole book on the card again.  It's weird.  I'm
not sure it's because I had to put Bookshare in My Favorites
myself, because my transplant didn't even have Bookshare on it
when I received it.  I can't imagine that that would make a
difference, because ts where Pulse Data puts it, right? I don't
think it's burned into rom or anything.  I'm typing my password
correctly, and I'm wondering if anyone with a Qt or Bt keyboard
is having any strange quirks since Keysout 7.  I'm referring to
m-power users, and I never had any problems until Ks7, which I
still like, of course.  It's not as if I don't have many books to
read, but I'm so addicted to downloading books that sound good,
and it'll take me a couple lifetimes to read them all, grin.
Thanks for any feedback you give me.  It could be that I'm
wearing the one card out, who knows.  Talk to you later.
Nancy

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