Dear list, This is Joseph. A proof can be found if you go to the Support information mode. Go to Options menu and press space with i. Press space with I again. This will give you the state of RAM. When you monitor this value overtime, you'll notice that the memory usage has increased. This is because KeySoft and other programs use RAM for temporary storage. My statement about RAM shorage is that when IE (KeyWeb) downloads any file, it'll first save it on the temporary loacaiotn, which happens to be RAM (actually RAM stands for Random-Access Memory. Read-Only Memory, or ROM, is a memory where you cannot edit the information that is in there.). After it is saved, then it will copy it to the desired loaciton. My hypothesis is this: Because any file that are downloaded uses RAM (part of KeySoft System Disk) to store temporary copy, and there happens to be a lot of programs which uses the same memory space, then it might cause it to truncate. My guess here is that after you download the first file from ANY site e.g. Bookshare, and if the memory usage has been signifacantly increased, then this might cause the second, or third file to be broken (it might fail to download). I would like to suggest that: for folks who are experiencing this problem would folow this instructions: 1. Before downloading the file, go to support information mode and press space with I to check the memory value. 2. Download the file as you normally would. 3. Now, go back to support information mode and press space with I again. The memory value might have increased. 4. Download the sccond file. It might display the failure message. 5. After this happens, go to support information mode for the third time. Press space with i. The memory value might have increased signifacantly (make sure you read the value carefully, especially storage value).
I would like to apologize if my post has become long. I would like to see this problem be solved in the future. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of kathleen spear Sent: Friday, March 31, 2006 11:43 PM To: Braillenote List Subject: RE: the failing download issue, RE: [Braillenote] Bookshare Hi Joseph Lee, In my case, the Bookshare book downloaded to the M-Power and had the ".bks" extension. How can that happen if the BN RAM is insufficient? FYI: If Read-only-memory" is insufficient, then something is wrong with the Software. I say that, because th e only lthing besides BOokread that I've used are E-Mail (with Folders to which I've added files) and the Internet. To my knowledge, RAM is located on the "System Disk." If you are suggesting my Flash Disk is overloaded, I can assure you I checked to see what was left. Joseph, with all due respect, is it unreasonable to believe that folks like Sarah Crnston, Richard Ring, Les K. and others would know if RAM memory is the problem? KC ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
