Hi Joseph and All, Well, I don't have a BookShare account yet, as I haven't gotten around to doing the paperwork to prove blindness. So, I hadn't done a lot with the downloading of files. However, in the few times I have tried, I've most often only gotten one file before getting some sort of error message. But, anyway, here is what happened when I tried tonight.
I first tried with the PK. I went to the Humanware site and found a file to download, and then checked the information mode info before continuing. It told me program memory used 12,892K, allocated 20,084K. Storage memory used 1976K, allocated 20,080K. Total ram 40164K. Now, with this being the PK, I downloaded a real small file, the MP3 introduction to KeySoft 7; and, after I did this, the only value of those above that changed was the program memory used, changing to 12,948K. All the others stayed the same as before, including the storage memory used and the total ram. I then tried to download the conclusion MP3 for KeySoft 7. And, it did tell me that the download was complete, followed by the words unknown URL. Then, when once again going into the support information mode, the program memory used was the only thing that had changed, going to 12,944K. And, yes both those files, the 535K and the 326K respectively, played just fine on my PK. I next got out my mPower and first tried the same two downloads. So, before I downloaded the introduction file, I was told that the program memory used was 8,024K, and the amount allocated was 32,064K. I was further told that the storage memory used was 1,336K, while the amount allocated was 32,064K. The total ram was 64,128K. When the download of the introduction file had completed, once again, the program memory used was the only thing that had changed, changing to 8,040K. Then, once again when downloading the conclusion MP3 file, I got those same two messages, that the download was complete, and then the unknown URL. And, once again, the program memory was the only thing that had changed, changing to 8,028K. Then, after I got that unknown URL message and checked the information, I couldn't do a thing but go back to another page. So, this time, I decided to download the Bluetooth MP3. The download did start, but then I got the failed to download message. And, when checking the support information, this time, both the program memory used, as well as the storage memory used had changed, changing to 8,080K and 1,724K respectively. But, this time after checking the support information, I was put back on the same page where I had just been downloading. So, I decided to try and download the fractions MP3; but, this time, I got both the failed to download message, as well as the unknown URL one. And, once again, both the program memory used and the storage memory used had changed, changing to 8,128K and 2,112K respectively. I didn't try to download anymore files, just exited KeyWeb. Once again, as with the PK, the introduction and conclusion files played just fine on my mPower. As for the Bluetooth and fractions files, only part of each of those files played, with each starting at the beginning but not finishing. I got 376K of the Bluetooth file and 384K of the fractions one. I performed the downloads on both units using my wireless connection, did a regular reset on each unit before I inserted the wireless card, and the mPower I have isn't a transplant unit. ----- Original Message ----- From: "Joseph Lee" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Saturday, April 01, 2006 2:38 PM Subject: RE: the failing download issue, RE: [Braillenote] Bookshare Dear list, This is Joseph. A proof can be found if you go to the Support information mode. Go to Options menu and press space with i. Press space with I again. This will give you the state of RAM. When you monitor this value overtime, you'll notice that the memory usage has increased. This is because KeySoft and other programs use RAM for temporary storage. My statement about RAM shorage is that when IE (KeyWeb) downloads any file, it'll first save it on the temporary loacaiotn, which happens to be RAM (actually RAM stands for Random-Access Memory. Read-Only Memory, or ROM, is a memory where you cannot edit the information that is in there.). After it is saved, then it will copy it to the desired loaciton. My hypothesis is this: Because any file that are downloaded uses RAM (part of KeySoft System Disk) to store temporary copy, and there happens to be a lot of programs which uses the same memory space, then it might cause it to truncate. My guess here is that after you download the first file from ANY site e.g. Bookshare, and if the memory usage has been signifacantly increased, then this might cause the second, or third file to be broken (it might fail to download). I would like to suggest that: for folks who are experiencing this problem would folow this instructions: 1. Before downloading the file, go to support information mode and press space with I to check the memory value. 2. Download the file as you normally would. 3. Now, go back to support information mode and press space with I again. The memory value might have increased. 4. Download the sccond file. It might display the failure message. 5. After this happens, go to support information mode for the third time. Press space with i. The memory value might have increased signifacantly (make sure you read the value carefully, especially storage value). I would like to apologize if my post has become long. I would like to see this problem be solved in the future. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
