Hey Joseph, I took your suggestion and turned off my phone. It's still no go. First let me say, I'm running windows xp professional service pack 2. I've installed active sync 3.8 now when I open active sync and look under file in the connectivity manager, I have checked serial and infrared. When I try to open the dialog box, to put in a serial port number, nothing happens. I arrowed around with my mouse keys and hear a reference to comport 3. then just below that I hear status and no comport. So then I tried going to control panel and adding the braillenote in bluetooth which the computer did permit me to do. I tried it with a passkey I made up, but since the braillenote did not see the computer the braillenote did not offer me an opportunity to put in a passkey. So I tried it without a passkey, and while the add bluetooth device was completed successfully acfcording to my computer, the two still do not talked to one another. I get the same information in active sync as I did before. So I do not know what to do next.
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