Well, I would suggest trying to do a 4, 5, 6, reset and see what the results are; I hope they turn out to be positive results. What happends when you try using the help command (space with the letter h)? What does it tell you? That is what the list is here for to ask questions and for all of us to help problem solve our way through issues we are facing and others are facing.
Kevin
----- Original Message ----- From: "Stanley Littrell" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, April 25, 2006 8:41 PM
Subject: Re: [Braillenote] upgrade on the sd card


Greetings, Keven. My current card reader can't accept the sd cards. Going back to your previous message, when I do either a service reset or a 123 reset, I'm given the message that says "cannot run this version of keysoft. Yes, the adapter is pluged in. I can't even go into file manager. I am basically stuck. I sincerely appreciate all of the help that you and several others have given. I haven't done a 456 reset yet. That is the only reset that I haven't tried.

Regards,At 08:11 PM 4/25/2006, you wrote:
are you able to read the contents using a card reader hooked up to a PC? Kevin ----- Original Message ----- From: "Stanley Littrell" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, April 25, 2006 8:03 PM
Subject: RE: [Braillenote] upgrade on the sd card


Not now, I can't because I can't even look at my sd card or even go into the file manager.At 07:57 PM 4/25/2006, you wrote:
Stan, can you read the letters? It would have been a txt so that you could read the letters and write them in.

----- Original Message -----
From: Stanley Littrell <[EMAIL PROTECTED]
To: Braillenote List <[email protected]
Date: Tue, 25 Apr 2006 19:44:47 -0700
Subject: RE: [Braillenote] upgrade on the sd card

Maurice Sloan sent me the product key.exe as a txt file that I
renamed as an exe file.  I fear that I went passed the point of
no
return because I'm locked out of doing anything including going
to
the sd card. I can reset and get to the point where the system
tells
me that I can't use this version of keysoft.At 07:23 PM
4/25/2006, you wrote:
If you write to Maurice Sloane at [EMAIL PROTECTED], he can tell
you
what the product key is.  Are you getting "product key""?  If so,
when you get it, press O chord, then K, then C so that you can
write
in computer Braille.  Press Enter, then exit.  Again, you will
see
"product key?"  Write it in, and press Enter.


----- Original Message -----
From: [EMAIL PROTECTED]
To: Braillenote List <[email protected]
Date: Wed, 26 Apr 2006 13:39:21 +1200
Subject: RE: [Braillenote] upgrade on the sd card

Hi Stanley,

  when the machine says "cannot run this version of keysoft"
it's usually
because it doesn't think you're allowed to - i.e. there's a
problem with
the key.  The good news is that once you have the correct key,
you should
just be able to type it in the machine will be fine.

when we type in keys, they usually look like this :
CAAABA-JBKOEM-KOGEKP-PJAMFN-BJBA but I think for upgrades it
works
slightly differently.  I guess the key should be available from
the
website somewhere, I can ask further, or I'm sure there are lots
of people
on this list who have upgraded recently ..

regards,

Andy.

----
Andrew Riden
Software Development Engineer
HumanWare Ltd.
11 Mary Muller Drive,
Christchurch,
New Zealand.

DDI +64 3  940 2264
Fax +64 3  384 4933
Email: [EMAIL PROTECTED]
Internet: www.humanware.com
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