I wish I could ring an office on Monday?  Not possible until Friday if then,
I work four ten-hour days and lately Friday has been reserved for dealing
with issues after my father's death.  Let's say I am getting quite familiar
with filling out forms with sighted assistance, sitting in waiting rooms and
being put on hold indefinitely.  

 


Rose Combs
[EMAIL PROTECTED] 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dennis Freedman
Sent: Saturday, July 08, 2006 1:29 PM
To: Braillenote List
Subject: RE: [BrailleNote] some concerns with 7.01 installation

Jonathan
There are at least two of us with the SD error (myself and Rosie). And like
her, I'm using one that had the previous version of KS on it.
I will ring the UK office on Monday.
Dennis Freedman.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jonathan Mosen
on BrailleNote mPower
Sent: 08 July 2006 03:01
To: Braillenote List
Subject: re: [BrailleNote] some concerns with 7.01 installation


Hi Joseph and all.  Firstly, I am only aware of one SAID card error reported
to this list regarding the 7.01 update.  It may be a hardware issue, it is
difficult to say.  However HumanWare technical support will be happy to
assist.

Regarding the steps to take for the 7.01 upgrade, and I am talking
specifically about BrailleNote and VoiceNote mPower, all a current 7.0 user
has to do is to copy the nk.bin file on to an SAID card that is less than
512 MB and formatted in FAT 16.  We provide a utility to prepare the SAID
card if the card is not formatted for FAT 16.  The only file that needs to
be on this card is nk.bin.  Then perform a 4-5 or JK reset and the upgrade
begins automatically.  No product key or boot loader is required if you are
already running 7.0.  I can tell you I've done hundreds of these with
success every time.

Jonathan

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