Sarah,
What's the version of KeySoft that Jen has?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sarah Lanier
Sent: Thursday, July 13, 2006 2:35 PM
To: 'Braillenote List'
Subject: [Braillenote] Helping a friend
Hi List,
Jen and I have been trying to resolve her problem with word documents. I
thought that perhaps using active sync to convert them to .pwd files would
work, but she is unable to open any word document files. We tried creating
and saving a text file (*.txt) file, and that synchronized and opened
perfectly. I use Word 2003 and have no problems opening files and
synchronizing them on the PC or the Braille Note...so I am at a loss as to
what to suggest.
Does anybody have any suggestions? We tried a reset on the Braille
note.
Sarah
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