Hi Brian,
Yes, tech support did help me with my unit. It looks like it will be sent to
California for a battery replacement. My unit is one of the few units that
still has a battery issue after the recent Key Soft patch.
Milissa
----- Original Message -----
From: "Brian Lingard" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, August 03, 2006 2:42 PM
Subject: RE: [BrailleNote] Update on Tech Support
Ottawa Canada
Dear Milissa:
I am very happy that you had a good experience with Humanware
Tech Support finally.
Did they help you resolve the problem with your unit or is it an
ongoing thing?
Brian
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