Hi Sarah, I very sincerely appreciate your attempt to again bring some facts into this thread. You are right on the money with your understanding. When necessary, I post on this list acknowledging when HumanWare has got it wrong. People who've been on this list for any reasonable period have seen this. But it is very difficult to deal with criticism that has no basis in fact, and which continues when the facts are explained.
This thread originally started with comments on the audio tutorial on CD, that is to say, the audio tutorial that ships whenever anyone receives a BrailleNote. What we used to do was have a narrator simply read Chapter One of the Users Guide, word for word, on cassette. When I joined the company, I decided based on my past experience in audio production, that it would be better for customers if I took Chapter One of the User's Guide, and re-recorded it with actual examples of the BrailleNote talking. In actual fact, this means that there is a little less room, so Chapter One of the User's Guide, the Getting Started Tutorial, is more comprehensive in text form, available to Deaf Blind people, than it is to people who use the audio. But it was my hope that the audio would still be enough to get aural learners up and running. This is why I have stated that Deaf Blind people already have access to that same material. If you asked me to write down the text of that tutorial CD, you'd end up with a slightly abridged version of Chapter One of the User's Guide, already accessible to the Deaf Blind. Now somewhere along the line without me really realising it, somehow this thread's subject matter seem to change or somehow get confused, and some people were talking about the what's new product demonstration audio. In this regard, we've not done as well as we should have in providing equal access, because I recorded and published that audio in June, but we have not yet published the What's New section of the User Guide providing similar depth in text. This isn't good enough, it's inequitable, and as I've stated before in this thread, I'll fix it for next time and appreciate people calling us to task on this. How this can be in any way translated to us not listening or refusing to move on the issue is a mystery to me. It shows that we can never satisfy everyone, but I truly hope that reasonable people will see that we've attempted to act in good faith. let me thank you once again for your message. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare 11 Mary Muller Drive Christchurch New Zealand DDI: +64-3-940-2219 http://www.humanware.com "Sarah Cranston" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 18/08/2006 07:31 a.m. Please respond to Braillenote List <[email protected]> To <[EMAIL PROTECTED]>, "Braillenote List" <[email protected]> cc Subject RE: [Braillenote] Tutorial If I may jump in here, there seems to be a huge misunderstanding going on, and someone please correct me if I'm wrong. I believe what KC was asking for is a text equivalent of the "DEMO" that Jonathan posted to the HW site. I seem to have opened an enormous can of worms by posting part of that demo to the list, but oh well. The audio tutorial, on the other hand, is exactly what Jonathan said, an audio version of the first part of the manual. This is already available in text, so I really don't see what the problem is in this respect. I think Rhonda has done a fine job with posting what she has of the DEMO. So, to answer you, Jose, there is a tutorial available for the deaf-blind already, both in text and in Keyword format. The demo was not available in text form until Rhonda transcribed some of it. Again, if I'm way off-base here, please forgive me, I'm trying to understand and help this all make some kind of sense. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of trouble maker Sent: Thursday, August 17, 2006 2:30 PM To: Braillenote List Subject: RE: [Braillenote] Tutorial Hey; Jonathan, I understand your frustration. But think about it. We people who are blind need audio tutorials. But also the deaf blind comunity are asking you to put up braille tutorials. Well that's what I think. Well write back. >From Jose Lomeli. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Rhonda Clark Sent: Thursday, August 17, 2006 11:22 AM To: Braillenote List Subject: RE: [Braillenote] Tutorial Guys, forget it! I'll not put information up on the site. I thought it may help. I wouldn't think it should matter whose responsibility it is, as long as someone can benefit from the information. It's making me tired anyway, (smile). > ----- Original Message ----- >From: kathleen spear <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Thu, 17 Aug 2006 10:59:34 -0700 >Subject: RE: [Braillenote] Tutorial >Terry and List, >we all know that Rhonda is always "fast to the rescue!" However, >I am deeply troubled! Shouldn't this be Hw's responsiblity? >(If Jonathan is unwilling to do it, is all of HW bound by his >decison?) >Kc >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.289 / Virus Database: 268.10.10 - Release Date: 8/14/2006 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.289 / Virus Database: 268.10.10 - Release Date: 8/14/2006 Outgoing mail is Virus Scanned byNorman Data Defense. Inbound Spam reduced 98.2% byVircom Sieve. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
