Hello richard.

We have been working on this recallobration situation for a day or two. It just 
won't accept the 
recallobration.

I appreciate you double checking the manual. but, I am not finding that mannual 
to be much help.

We are at the point where I took the unit down to nothing. I let it talk itself 
to death.

It is now charging if you will, 3 and some hours into the process. if it is 
like the last time I won't expect 
anything for another 17 hours.

May be this time, it will work.


I am taking notes just in case it does and we will all have something to work 
with.

Therese





On Sun, 27 Aug 2006 21:22:16 -0500, Richard Villa wrote:

>The manual for the M Power instructs the user to have the AC adapter plugged 
>in while doing a 
recalibrate.

>----- Original Message ----- 
>From: "Therese Gardner" <[EMAIL PROTECTED]>
>To: "Braillenote List" <[email protected]>
>Sent: Sunday, August 27, 2006 2:28 PM
>Subject: RE: [Braillenote] Recalibrating the Battery


>> Hello:
>> 
>> Nop, don't get that message. I get this after I follow your directions below
>> 
>> "Battery recallobration flash disk log plese connect the A C adaptor it must 
>> be on for this test."
>> 
>> 
>> think I should try it with the adaptor plugged in. I ask because I have gone 
>> through this with the adaptor 
>> plugged in with no resolution.
>> 
>> 
>> thanks for the guidance.
>> 
>> Therese
>> 
>> 
>>>>From the Main Menu, press Function with O, then Read with I, then 
>>>F.  You should get the "I'm talking until my battery goes flat".  
>> 
>> the steps below.
>> 
>> On Sun, 27 Aug 2006 13:55:14 -0500, Rhonda Clark wrote:
>> 
>>>Dear Therese:
>> 
>>>>From the Main Menu, press Function with O, then Read with I, then 
>>>F.  You should get the "I'm talking until my battery goes flat".  
>>>See if this will work.  Good luck.
>> 
>>>> ----- Original Message -----
>>>>From: "Therese Gardner" <[EMAIL PROTECTED]
>>>>To: "Braillenote List" <[email protected]
>>>>Date: Sun, 27 Aug 2006 11:01:27 -0700
>>>>Subject: RE: [Braillenote] Recalibrating the Battery
>> 
>>>>Hello Rhonda:
>> 
>>>>I am so glad you wrote, because that is exactly what i am doing.  
>>>So it must be in hypernate mode.
>> 
>>>>So, now my new aproach is this.
>> 
>>>>1.  It is not plugged in.
>> 
>>>>2.  go to support mode
>> 
>>>>3.  Now what command to press? It wants me to plug in the 
>>>adaptor.
>> 
>>>>There is no chattering going on.
>> 
>>>>thanks for the assistants.  I am just sorry that it is happening 
>>>to others.  As I mentioned before it shouldn't.
>> 
>>>>Therese
>> 
>>>>On Sun, 27 Aug 2006 12:19:54 -0500, Rhonda Clark wrote:
>> 
>> 
>> 
>>>>>Just so you know, if you don't have it discharging until the
>>>>>battery goes flat, it will go to sleep, and not really discharge
>>>>>it much.  It goes into hibernation mode.  Your best bet is to go
>>>>>into the support mode, and let it talk until your battery goes
>>>>>flat.  I'm so sorry this is happening to you.
>> 
>>>>>> ----- Original Message -----
>>>>>>From: "Therese Gardner" <[EMAIL PROTECTED]
>>>>>>To: "Braillenote List" <[email protected]
>>>>>>Date: Sun, 27 Aug 2006 10:05:09 -0700
>>>>>>Subject: RE: [Braillenote] Recalibrating the Battery
>> 
>>>>>>Hello Everyone:
>> 
>>>>>>I would like to thank everyone for their help.
>> 
>>>>>>I guess the days of quality customer service are gone.  let me
>>>>>have your money and then you are on your
>>>>>>own.
>> 
>>>>>>I now have my unit unplugged, turned on and waiting for the
>>>>>battery to die.
>> 
>>>>>>I have it set on main menu.
>> 
>>>>>>after the life, the little life it apparently has, has been
>>>>>drained out of it I will recallobrate again.  I am not
>>>>>>holding my breath.
>> 
>>>>>>I truly hope I dont' have to send it in nor have a memory chip
>>>>>replaced.  It is a new unit and I, nor anyone
>>>>>>else, should be dealing with this type of issue, especially with
>>>>>a new unit.
>> 
>>>>>>I am in the process of digging out my maintanance agreement.  If
>>>>>i must send it in this agreement better
>>>>>>cover it.
>> 
>>>>>>I own a Braille-Note, running keysoft 6.01, and have never
>>>>>experienced difficulties such as this.  Sometimes I
>>>>>>could kick myself for purchasing the M-Power.
>> 
>> 
>>>>>>If you all have further suggestions please forward.
>> 
>>>>>>curious to know if anyone has worked with the Braille Sense.  If
>>>>>you have, could you please comment on
>>>>>>your experience.
>> 
>>>>>>Therese
>> 
>> 
>>>>>>On Sun, 27 Aug 2006 00:23:45 -0400, Brian Lingard wrote:
>> 
>>>>>>>Ottawa Canada
>> 
>>>>>>>Dear Therese:
>> 
>>>>>>>You may not like the answer Tech Support gave you, but it is what
>>>>>>>you should do unless you want to leave your unit plugged in while
>>>>>>>it cycles through charge and deep discharge to recalibrate the
>>>>>>>battery gauge.
>> 
>>>>>>>Oh and remember to remove all cards from the unit while
>>>>>>>recalibrating!
>> 
>>>>>>>Sorry for the bad news.
>> 
>>>>>>>Brian
>> 
>>>>>>>--
>>>>>>>No virus found in this outgoing message.
>>>>>>>Checked by AVG Free Edition.
>>>>>>>Version: 7.1.405 / Virus Database: 268.11.6/428 - Release Date:
>>>>>>>25/08/2006
>> 
>> 
>> 
>> 
>>>>>>>___
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>> 
>> 
>> 
>>>>>>>--
>>>>>>>No virus found in this incoming message.
>>>>>>>Checked by AVG Free Edition.
>>>>>>>Version: 7.1.405 / Virus Database: 268.11.6/427 - Release Date:
>>>>>8/24/2006
>> 
>> 
>> 
>>>>>>___
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>> 
>> 
>>>>>___
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>> 
>> 
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>>>>>Checked by AVG Free Edition.
>>>>>Version: 7.1.405 / Virus Database: 268.11.6/427 - Release Date: 
>>>8/24/2006
>> 
>> 
>> 
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>> 
>> 
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>> 
>> 
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