Talking to HW directly has always been the best and most efficient way of 
dealing with problems.  Since this is a list consisting mostly of end-users, 
it's never made sense to me when someone posts messages to HW staff.  Now, if 
someone has a BN question or problem, and asks other list members if they have 
ever experienced such a situation, that's a different matter.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Alex Parks
Sent: Friday, September 08, 2006 4:11 PM
To: Braillenote List
Subject: re: [Braillenote] I've got an idea for hw.


That is a great idea. Sometimes I feel as if HW only takes note 
of user-discovered problems if the user talks to HW directly. 
There would not even have to be a menu option necessarily--just 
set up an email address dedicated to bug reports.
Alex

> ----- Original Message -----
>From: "Mary Ellen Earls" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date sent: Fri, 8 Sep 2006 13:52:09 -0700
>Subject: [Braillenote] I've got an idea for hw.

>Hay humanware staff, why don't you do what gw micro does and have 
a thing on
>the ks menu to send bug reports in.
>Mary Ellen Earls


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