You will not have a service contract. You have a warranty for one year which covers defects of the machine. A service contract is like buying extended warranty on your unit. The Servicing covers hardware only (I think). A sma is for the upgrade of software.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brandon armstrong Sent: Saturday, September 30, 2006 6:45 PM To: Braillenote List Subject: Re: [Braillenote] service contract I am confused as well, so sence i am getting the m power, i have a service contract? Brandon ----- Original Message ----- From: "Joseph Lee" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Saturday, September 30, 2006 6:24 PM Subject: RE: [Braillenote] service contract > Cindy, > The service contact is the one year waranty on your BrailleNote. You can > renew it at any time. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of slerythema > Sent: Saturday, September 30, 2006 3:36 PM > To: [email protected] > Subject: [Braillenote] service contract > > I received a notice from HW today that my service contract would end on > 10/10. Okay, I didn't even know that I had a service contract since I > thought voc rehab only purchased an SMA for me. Obviously, I am not > prepared to pay $500 in the next ten days. The letter states that if I do > not renew within that time the price will increase and if it is over 30 > days > out that it may not cover. Can someone explain to me what the service > contract covers? Does this mean when I go to the NFB Convention I cannot > get my BN a checkup (is this what they mean by service)? How important is > this service contract? I have had it for a year and never used it, 1) > because I didn't know I had it and 2) because I have not had any real > problems with my unit. > > Truely confused, > Cindy > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
