Oh, no need to have to work that hard, grin. Here is the info from that page, such as it is:
Shipping and Warranty Information Shipping/Handling Shipping and handling charges apply to destinations in the continental U.S. All shipments are sent by surface carrier. Call for extra charges for shipment by air. No CODs. Please Note List of 5 items . All prices and specifications are subject to change without notice . All prices are in US Dollars, FOB Concord, California . All brand names are trademarks of their respective holders . We accept VISA, MasterCard, Discover Card and American Express . Sales tax is additional, where required by law. list end Training and Installation (Not available in some areas) On-site training is available on most HumanWare HumanWare products and special package systems. Cost includes day rate plus travel and expenses. Not available in all areas, please contact your area representative to discuss your training needs and pricing. Warranty Information Other adaptive hardware products are warranted against defects in materials and workmanship for a period of 1 year from the date of purchase. During the warranty period, product determined by HumanWare HumanWare to be defective in form or function will be repaired or, at HumanWare HumanWare's option, replaced at no charge. This warranty does not apply if the product has been damaged by accident, abuse, misuse, or as a result of service or modification by other than HumanWare HumanWare. All freight charges to HumanWare HumanWare's office are borne by the owner; return freight to the owner will be borne by HumanWare HumanWare. Limited Warranty on Non-Adaptive Hardware Warranties on non-adaptive hardware (i.e. printer, scanners, and other computer peripherals) are provided by the original manufacturer. Customer is responsible for contacting the original manufacturer regarding any warranty issues. Refer to the documentation provided with your hardware for more information about the warranty. Limited Warranty on Software Products Warranties for software products are provided by the original manufacturer. Refer to the documentation for your product for the manufacturer's warranty statement. Exclusions Batteries are excluded from warranties and extended warranties. HumanWare HumanWare's warranty may not apply if equipment is not returned in original factory packing or is damaged in transit due to use of alternate or insufficient packing materials. Approved packing materials are available for purchase from HumanWare HumanWare. Restocking Policy List of 2 items 1. Customers may return items in satisfactory and resalable condition within 30 days of the initial purchase. 2. Items returned within 30 days in less than satisfactory condition* will be charged an automatic 5% restocking fee. list end *Less than satisfactory condition refers to a condition of both the product and the packaging. This includes but is not limited to: missing packing and/or packaging, damaged packing and/or packaging, scratched product, dirty product, missing peripherals (manuals, power adaptors, CDs, etc.) 3. Items returned within 30 days in non-resalable condition will not be accepted and will be returned to the customer. This typically refers to broken and/or unrepairable product. ----- Original Message ----- From: "kathy davis" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Saturday, September 30, 2006 8:46 PM Subject: Re: [Braillenote] service contract Vicky, Thanks for the link you sent re the service contract. I'm very poor with the net, but will give it a try. Kathy ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
