Vicky, Thanks for the link you sent re the service contract. I'm very poor with the net, but will give it a try.
Kathy

----- Original Message -----
From: "Vicky Collins" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Sat, 30 Sep 2006 20:08:20 -0400
Subject: Re: [Braillenote] service contract

Well, after looking and looking, here is a link to the only info
I could
find on the HW site regarding service
contracts/warranties/extended
warranties, and you have to read down a bit on the page to find
this:

http://humanware.com/Products/Complementary/shipping.asp


----- Original Message -----
From: "Reinhard Stebner" <[EMAIL PROTECTED]
To: "'Braillenote List'" <[email protected]
Sent: Saturday, September 30, 2006 7:57 PM
Subject: RE: [Braillenote] service contract


You will not have a service contract. You have a warranty for
one year
which covers defects of the machine. A service contract is like
buying
extended warranty on your unit. The Servicing covers hardware
only (I
think).  A sma is for the upgrade of software.



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