Sammie,
You can call me Rich!
I'm just folks!
(smile)

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of sammie clay
Sent: Wednesday, October 04, 2006 4:03 PM
To: Braillenote List
Subject: RE: [Braillenote] Maurice's message



Well said twice Mr.  Ring.

Sammie Clay




> ----- Original Message -----
>From: "Richard Ring" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date sent: Wed, 04 Oct 2006 15:33:29 -0500
>Subject: RE: [Braillenote] Maurice's message

>True.
>However, my only point is that you may well write and tell other 
list
>members what your experience has been when dealing with 
HumanWare, but
>don't assume because you have shared your issues with the list 
that
>anything will be resolved.
>Some will tell you that they've had nothing but good service from
>HumanWare, others will describe service that is not so good.
>This list, however, cannot resolve problems that deal with issues 
that
>only HumanWare can deal with.  We can and do answer questions, 
and there
>are some on this list who are exceedingly knowledgeable 
concerning the
>Braillenote family of products.
>But if, for instance, you have a Braille display that is not 
functioning
>correctly, or if your flash disk has failed, there isn't anything 
your
>fellow list members can do that will resolve your problem.


>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of 
Christopher
>Hallsworth
>Sent: Wednesday, October 04, 2006 3:18 PM
>To: Braillenote List
>Subject: RE: [Braillenote] Maurice's message


>I appreciate what you're saying, however surely it's nice to know 
from
>list members what experience they've had off Humanware? Just my
>thoughts.
>On Wed, 4 Oct 2006 15:06:12 -0500, "Richard Ring"
><[EMAIL PROTECTED]> said:
>> Here is how I interpret this.
>> Certainly, if you have a question concerning how to use your
>Braillenote
>> or what specific command can allow you to accomplish tasks this 
is the
>> list to ask such questions.
>> What this list won't help with are complaints about how long it 
is
>> taking you to get your equipment repaired, complaints about poor 
tech
>> support, and problems concerning overall customer service from
>> HumanWare.
>> We can't help not because many of us wouldn't want to help, but 
simply
>> because we're not employees of HumanWare, and we are as subject 
to
>what
>> they do or do not do as you are.
>> This is a wonderful list for asking questions and receiving 
valuable
>> information.  It is not the place to complain about problems 
that
>> pertain specifically to HumanWare and how the company is 
treating you
>> because none of us can do a darn thing about any of that.

>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of 
Sharon
>> Campbell
>> Sent: Wednesday, October 04, 2006 1:31 PM
>> To: Hilda Moreno; Braillenote List
>> Subject: re: [Braillenote] Maurice's message


>> Hi List:
>>   Hilda Moreno gave us email addresses to post problems to
>> HumanWare staff.  This is all fine and well, but, if we are 
going
>> to be given these addresses as the way to go, what is this list
>> for? We already know it's not for chitchat!
>>   Any help or input would be welcome!
>>   God bless and keep smiling!!

>> ___
>> To leave the BrailleNote list, send a blank message to
>> [EMAIL PROTECTED]
>> To view the list archives or change your preferences, visit
>> http://list.humanware.com/mailman/listinfo/braillenote


>> ___
>> To leave the BrailleNote list, send a blank message to
>> [EMAIL PROTECTED]
>> To view the list archives or change your preferences, visit
>> http://list.humanware.com/mailman/listinfo/braillenote

>--
>  Christopher Hallsworth
>  [EMAIL PROTECTED]


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>http://list.humanware.com/mailman/listinfo/braillenote


>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
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>http://list.humanware.com/mailman/listinfo/braillenote


___
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