Hi All,

I received my mPower transplant just over a month ago. Every since I have had it, it has been difficult to put the CF card into the slot. In fact, the right side of the wireless card is scratched from the many in and out repetitions. Recently, my finger tips noticed something loose just inside the slot, palpable when running my fingers across the slot. There is a piece on the serial port side that slides toward the middle of the slot and a piece from the top that hangs down slightly. If I move these pieces out of the way (right and up) the card slips right in. Everything works on my unit The CF card works, the wireless card works.

I just called tech support today for an RMA number as I feel there is nothing that this list can do for this problem except to let me know if any of you have heard of such a thing before. I am planning to wait a week before sending it in as our state convention is this coming weekend and I really would be lost without it. However, if someone tells me that I am taking a big chance by waiting a day, I may reconsider. I have every reason to believe that this will be covered under warranty.

Now for the questions:
1. What is the best way to prepare the BN to be sent in? for this problem, would it be best to send it with a CF card inserted to keep everything from jiggling around during transport? The tech support person on the phone had never heard of this problem before.

2. I have always had concerns about sending in my unit with all my personal data. I always back up the flash drive, but there still sits my data and my calendar. 3. I wish there was a way to copy my calendar to a file so that I have easy access to it while the unit is away. Last time, I printed the calendar, scanned it, and then had access to it. That seems a little fussy. if only there could be a copy to file command in the Planner Options menu for such instances.

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