Hi Flint,
  What does (QC thing) mean; another acronym.
  Eugenio   ar ----- Original Message -----
>From: "Flint Million" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Wed, 13 Dec 2006 00:55:25 -0600
>Subject: Re: [Braillenote] BN acting up again!

>It was sent in for repair.  My guess is they just reflashed the system.  I
>have to think there's a way for endusers to reflash the system even if it's
>completely dead, but Humanware would rather us send it in.  I understand the
>whole QC thing, but being without the unit is a strain on work, and
>Humanware (as do many other companies) seem to forget that...  I'm gonna give
>them a call tomorrow and see if I can get it straight.  I'm pretty much going
>to say I want a completely new replacement unit, not just the same unit
>reflashed.

>Flint


>On 12/12/06, Brian Lingard <[EMAIL PROTECTED]> wrote:

>> Ottawa Canada

>> Dear Flint:

>> After your BrailleNote died last time, how did you coax it back
>> to health?

>> Sounds like you need to have a serious talk with Humanware Tech
>> Support.

>> Brian

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