Thanks for the responses so far. Thing is, it seems that the mail is already downloaded since I don't connect to download it. Once I get to the inbox the cursor is on that mail and a moment later the whole machine hangs.
I now think that I am also having problems with my charger since it seems that the machine is completely run down and it refuses to respond when plugged in to the charger but this is probably not related. Kind Regards Gerhard Erasmus Neville Clarence Technologies Regional Speech & Braille Sales/Support Western Cape Tel: (+27 21 910 0808 e-mail: [EMAIL PROTECTED] -----Original Message----- From: Rhonda Clark [mailto:[EMAIL PROTECTED] Sent: 05 January 2007 15:41 To: Braillenote List Subject: re: [Braillenote] E-mail message causes BrailleNote to hang Gerhard, if you are doing resets, are you saying that you are getting no noise when you press the button in? If you are, you should be getting your Keysoft version, and be back at main menu. If so, from the Main Menu, press E S R, and set your settings for receiving email to 50. Then, when you check that email, and get the "email is larger message" you can delete it, or press T to get the first ten lines. I'm not sure what is happening, because I don't know if the BN came on when resetting. I know that if it did, it won't place you back in the email session. Hoping this is a wonderful day for you. Warmest Regards, Rhonda Clark > ----- Original Message ----- >From: "Gerhard Erasmus" <[EMAIL PROTECTED] >To: <[email protected] >Date sent: Fri, 5 Jan 2007 11:59:47 +0200 >Subject: [Braillenote] E-mail message causes BrailleNote to hang >Dear List >A BrailleNote user is experiencing the following problem with his mPower >BT32 running KeySoft 7.0: >* He received an E-mail which has "jammed" the unit. >* He cannot close the E-mail application or return to the main menu. >* Whenever he switches on the unit, he lands on the suspect E-mail message >and can do nothing further. >We have tried all resets but to no avail. >Is there anything that the list can recommend that we try? >Kind Regards >Gerhard Erasmus >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
