The problem you are experiencing is not with the manual itself, but rather, with the database that is utilized to access the manual when you use the user guide option from the options menu. If you were to do the following you might well find the information you need. 1. open book reader from main menu. 2. when prompted to read book on which drive, press k for Keysoft system disk. 3. When prompted for folder, type manual. 4. Choose chapter 2. Note also, that the support information mode data may well be contained in one of the appendices.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of slery Sent: Sunday, August 26, 2007 12:24 PM To: Listserv Braillenote Subject: [Braillenote] complaint about manual, who to send to Does anyone know who the current person is that we need to send complaints about the manual to? Under the battery section under manual recalibration it simply says the section is not available. Also, using the index, I could not find directions for entering Support Information Mode. Luckily I did have the support information mode information under my how to folder in my braillenote folder but it would have been much easier to get this information directly from the BN. I have to say that my biggest complaint about my BN would be the manual habitually leaves out steps. I'm not referring to the completely missing section above but the fact that after the getting started chapter they tell you you can jump around to any chapter and start learning there. This really isn't true since they like to leave out how to do some of the steps. It may be repetitive but if you are to be able to go any where in the manual you should have all the steps. A made up example (since I'm not going to pull out my manual at the moment for a real example) would be on recalibration. Step 1 would tell you to go to Support Information Mode. However, they would leave out how to actually get to Support Information Mode and jump directly to press R for Battery Recalibration. Cindy ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
