Hi Chris,
I have the same problem. I am using an mPower QT with keysoft 7.2 build 54.
Take care,
Lois
----- Original Message -----
From: "Chris Hallsworth" <[EMAIL PROTECTED]>
To: "slery" <[EMAIL PROTECTED]>; "Listserv Braillenote"
<[email protected]>
Sent: Monday, August 27, 2007 4:05 AM
Subject: Re: [Braillenote] complaint about manual, who to send to
Hi,
I can only duplicate one problem, and that is directions on entering
support information mode in the index. However, I could find a section on
manually recalibrating the battery. What version and build of Keysoft are
you running? I'm running Keysoft 7.2 build 47.
----- Original Message -----
From: "slery" <[EMAIL PROTECTED]>
To: "Listserv Braillenote" <[email protected]>
Sent: Sunday, August 26, 2007 6:23 PM
Subject: [Braillenote] complaint about manual, who to send to
Does anyone know who the current person is that we need to send
complaints
about the manual to?
Under the battery section under manual recalibration it simply says the
section is not available. Also, using the index, I could not find
directions for entering Support Information Mode. Luckily I did have the
support information mode information under my how to folder in my
braillenote folder but it would have been much easier to get this
information directly from the BN.
I have to say that my biggest complaint about my BN would be the manual
habitually leaves out steps. I'm not referring to the completely missing
section above but the fact that after the getting started chapter they
tell
you you can jump around to any chapter and start learning there. This
really isn't true since they like to leave out how to do some of the
steps.
It may be repetitive but if you are to be able to go any where in the
manual
you should have all the steps. A made up example (since I'm not going to
pull out my manual at the moment for a real example) would be on
recalibration. Step 1 would tell you to go to Support Information Mode.
However, they would leave out how to actually get to Support Information
Mode and jump directly to press R for Battery Recalibration.
Cindy
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