Yes, I found it from within the instructions you gave. Thanks!
----- Original Message -----
From: "Richard Ring" <[EMAIL PROTECTED]>
To: "slery" <[EMAIL PROTECTED]>; "Listserv Braillenote"
<[email protected]>
Sent: Monday, August 27, 2007 4:09 PM
Subject: RE: [Braillenote] complaint about manual, who to send to
The problem you are experiencing is not with the manual itself, but
rather, with the database that is utilized to access the manual when you
use the user guide option from the options menu.
If you were to do the following you might well find the information you
need.
1. open book reader from main menu.
2. when prompted to read book on which drive, press k for Keysoft system
disk.
3. When prompted for folder, type manual.
4. Choose chapter 2.
Note also, that the support information mode data may well be contained
in one of the appendices.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of slery
Sent: Sunday, August 26, 2007 12:24 PM
To: Listserv Braillenote
Subject: [Braillenote] complaint about manual, who to send to
Does anyone know who the current person is that we need to send
complaints about the manual to?
Under the battery section under manual recalibration it simply says the
section is not available. Also, using the index, I could not find
directions for entering Support Information Mode. Luckily I did have
the support information mode information under my how to folder in my
braillenote folder but it would have been much easier to get this
information directly from the BN.
I have to say that my biggest complaint about my BN would be the manual
habitually leaves out steps. I'm not referring to the completely
missing section above but the fact that after the getting started
chapter they tell you you can jump around to any chapter and start
learning there. This really isn't true since they like to leave out how
to do some of the steps. It may be repetitive but if you are to be able
to go any where in the manual you should have all the steps. A made up
example (since I'm not going to pull out my manual at the moment for a
real example) would be on recalibration. Step 1 would tell you to go to
Support Information Mode. However, they would leave out how to actually
get to Support Information Mode and jump directly to press R for Battery
Recalibration.
Cindy
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