Hi Listers,

I just received my BN Mpower back from Humanware yesterday afternoon after 
sending it in for cleaning.  When I unpacked it, I found that the battery was 
completely flat!  This surprised me because my unit came back to me by two-day 
air, but I just plugged it in thinking I would recharge the battery and 
everything would be fine.  Some 14 hours later, I can still get absolutely no 
response from my BN!  My battery is less than a year old, and since my BN just 
passed through Quality Assurance, I would assume that it was working fine at 
the time, or it wouldn't have been sent back to me.  I can't think of anything 
else to try.  I have tried pressing the reset button, but to no avail.  If 
anyone has any other suggestions for me I would be most grateful!  If not, 
sadly, I will be shipping my BN back to Humanware Monday morning!  Thanks in 
advance for any help you can offer!

Desi Noller
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