Hi there,
This is when Service Reset is useful: connect your BN to the
power adapter, turn on your BrailleNote then press Record and
Reset buttons at the same time.
Cheers,
Joseph
----- Original Message -----
From: "Desi Noller and Candy" <[EMAIL PROTECTED]
To: "BrailleNote" <[email protected]
Date sent: Sat, 22 Sep 2007 06:53:00 -0700
Subject: [Braillenote] Any Suggestions Would Be Most Helpful!
Hi Listers,
I just received my BN Mpower back from Humanware yesterday
afternoon after sending it in for cleaning. When I unpacked it,
I found that the battery was completely flat! This surprised me
because my unit came back to me by two-day air, but I just
plugged it in thinking I would recharge the battery and
everything would be fine. Some 14 hours later, I can still get
absolutely no response from my BN! My battery is less than a
year old, and since my BN just passed through Quality Assurance,
I would assume that it was working fine at the time, or it
wouldn't have been sent back to me. I can't think of anything
else to try. I have tried pressing the reset button, but to no
avail. If anyone has any other suggestions for me I would be
most grateful! If not, sadly, I will be shipping my BN back to
Humanware Monday morning! Thanks in advance for any help you can
offer!
Desi Noller
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