Oh, how awful! Did you try a service reset, with the record and reset buttons? I've never had a completely dead mPower, but I've heard people say that the service reset has resurrected their machines. I hope it resurrects yours.

Peggy
http://kernsac.livejournal.com/
----- Original Message ----- From: "Desi Noller and Candy" <[EMAIL PROTECTED]>
To: "BrailleNote" <[email protected]>
Sent: Saturday, September 22, 2007 6:53 AM
Subject: [Braillenote] Any Suggestions Would Be Most Helpful!


Hi Listers,

I just received my BN Mpower back from Humanware yesterday afternoon after sending it in for cleaning. When I unpacked it, I found that the battery was completely flat! This surprised me because my unit came back to me by two-day air, but I just plugged it in thinking I would recharge the battery and everything would be fine. Some 14 hours later, I can still get absolutely no response from my BN! My battery is less than a year old, and since my BN just passed through Quality Assurance, I would assume that it was working fine at the time, or it wouldn't have been sent back to me. I can't think of anything else to try. I have tried pressing the reset button, but to no avail. If anyone has any other suggestions for me I would be most grateful! If not, sadly, I will be shipping my BN back to Humanware Monday morning! Thanks in advance for any help you can offer!

Desi Noller
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