Hello!

Try doing a service reset.  Plug your unit into an AC outlet.  Let it be 
there for a minute or so just for good measure.  Push the record button and 
reset button at the same time.  This should bring it back to life.

Jim Aldrich


----- Original Message ----- 
From: "Desi Noller and Candy" <[EMAIL PROTECTED]>
To: "BrailleNote" <[email protected]>
Sent: Saturday, September 22, 2007 7:53 AM
Subject: [Braillenote] Any Suggestions Would Be Most Helpful!


Hi Listers,

I just received my BN Mpower back from Humanware yesterday afternoon after 
sending it in for cleaning.  When I unpacked it, I found that the battery 
was completely flat!  This surprised me because my unit came back to me by 
two-day air, but I just plugged it in thinking I would recharge the battery 
and everything would be fine.  Some 14 hours later, I can still get 
absolutely no response from my BN!  My battery is less than a year old, and 
since my BN just passed through Quality Assurance, I would assume that it 
was working fine at the time, or it wouldn't have been sent back to me.  I 
can't think of anything else to try.  I have tried pressing the reset 
button, but to no avail.  If anyone has any other suggestions for me I would 
be most grateful!  If not, sadly, I will be shipping my BN back to Humanware 
Monday morning!  Thanks in advance for any help you can offer!

Desi Noller
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-- 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.13.28/1021 - Release Date: 9/21/2007 
2:02 PM



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