Hi Vicky and all, The problem that I have with the PK freezing can occur anywhere. At present the unit is at work and I haven't used it for over a week, so I'm not too sure as to the condition of it when I return after my break in terms of whether I will have to do a full reset or if it will work straight away. But yes, the freezing issue can occur anywhere in KeySoft, but primarily when I am writing documents or filling in the calendar. I then have to do a full reset to get it to work again. Does many others have this problem, where the PK just freezes anywhere within Keysoft?
One other thing that I've noticed is that sometimes I can be taken out of documents and either to the main menu or the filename prompt. It does this without telling me and this means that I inevitably loose a bit of work. Does anyone else have this happen to them as well. Thanks, Karina -----Original Message----- From: vicky collins [mailto:[EMAIL PROTECTED] Sent: 28 December 2007 03:45 To: Karina Gregory; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected] Subject: RE: [Braillenote] PK Speech keeps stopping If it is the exiting out of the email message with the PK that you're talking about, I usually don't have to do a reset to get my PK going again. I just kind of move the advance and back keys a bit, and then my PK starts acting right again. Oh, as for sending back the PK, one might get it back in a couple of weeks, but then it could take two or three months. For, I've known at least a couple of people who had theirs gone for that long, although there were other issues involved that required parts to be replaced in their cases. > ----- Original Message ----- >From: "Karina Gregory" <[EMAIL PROTECTED] >To: "'vicky collins'" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>,<[email protected] >Date sent: Thu, 27 Dec 2007 18:07:48 -0000 >Subject: RE: [Braillenote] PK Speech keeps stopping >Hi, I have noticed this too. It appears to happen when I'm brailling at >speed which makes it even more inconvenient, but the whole unit seems to >freeze and I have to reset it to get it working again. I'm not sure >what the cause of it is, but I can't really send it back as I use it on >such a regular basis. It's a shame because otherwise it's such a good >unit. >Karina >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of vicky >collins >Sent: 27 December 2007 03:45 >To: [EMAIL PROTECTED]; [email protected] >Subject: RE: [Braillenote] PK Speech keeps stopping >Yes, I've had the same loss of speech with my PK, practically >ever since I've had the unit. And, as with others, I do just >live with it, and then do the c 3 and c 4 reset >to get the PK talking once again. >I find a bit more annoying, though, to be typing an email and >then be popped out of it and back in the list of emails. But, it >does appear that HW has at least made this issue a bit easier for >us. For, a couple KS versions ago when I was knocked out of the >email message I was composing, I would lose that entire message, >no matter how long or short its content. Now, though, when I'm >dropped out of composing a message, that message which I was >typing then shows up in the drafts email folder. And, I only >lose, at most, maybe a word or two or three of what I was trying >to write. >> ----- Original Message ----- >>From: "Richard Turner" <[EMAIL PROTECTED] >>To: "'BrailleNote List'" <[email protected] >>Date sent: Wed, 26 Dec 2007 06:04:53 -0800 >>Subject: RE: [Braillenote] PK Speech keeps stopping >>First, I added the "PK" to the subject line as I'm only aware of >this on PK >>units. >>I have a co-worker who is also seeing this and getting quite >frustrated. >>She was a life-long Braille-N-Speak user until this last year. >>She too is learning to live with it. However, this is not >acceptable. I >>also have a PK and see it happening often, but not as often as >she is. >>When anyone, government or private citizen, spends $5,000 for a >device they >>are going to depend on, it shouldn't be this unstable. >>She is a faster braillist than I am, which I suspect is why she >experiences >>it so much more. >>But, Humanware seems les than interested in doing anything about >it other >>than telling people to slow down their keystrokes. >>Sad, as when other devices become similarly portable; Humanware >is going to >>see a mass exodus. >>Richard >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
